This manual defines elv.ai’s comprehensive approach to content moderation with transparency.
Our objective is to ensure a secure and positive online environment by systematically
eliminating profanity, hate speech, fraud, misinformation, and hoaxes, each of which is
meticulously defined in the respective sections of this manual. Our guidelines are formulated in
alignment with the prevailing Meta Community Guidelines and the provisions of the Digital
Services Act legislation.
Vulgarisms encompass comments containing obscene, profane, or offensive language and expressions, including crude vulgarisms, abbreviations of vulgarisms, and “censored” forms of these words.
Hate speech includes comments that insult or threaten individuals or specific groups, or incite
other users to hate those individuals or groups through their content.
Scams involve attempts to deceive users and obtain sensitive information or funds from them
through false profiles or other fraudulent practices.
Disinformation and hoaxes are false or misleading information disseminated to negatively
influence public opinion. This includes unsubstantiated information about political and public
events, public figures and the like. Example. WELL WE ALL KNOW THAT COVID IS AN
INVENTED ‘VIRUS’!!!”
These rules are binding for moderators and elv.ai’s AI model is trained based on them. The
rules are fixed, though additional rules may be added to address brand-specific expressions
based on special client needs.
We fight against hoaxes and misinformation to protect brands on their social networks.
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